Ten stars!!!! Still, it's nice to be able to say nice things about a high street chain - usually, I'm pretty critical!! Choosing frames online gives you a wider choice. So for my second pair I chose just reading glasses which are great ! No customer recovery for travel costs to the shop and the gruelling (and unnecessary) tests that I was put through. Thank you, but they only seem to go up to a -8.00 prescription, I think I'm going to have to go to an actual shop. One lens continued to fall out. ( Learn More ) Doctors also weigh in on how to go about looking for a good pair of glasses. “It’s essential that Aboriginal and Torres Strait Islander Peoples have access to good quality eye screening services and glasses,” Jaki said. A smile is how Specsavers measures the impact we have on our customers. November 08, 2020: For this update, we've added two affordable five-packs of stylish spectacles. Gave wrong prescription to my son and I have to double check with oscar wille and Australian college of optometry. A real, genuine smile that shines through the eyes shows we’ve exceeded a customer’s expectation. LOCALS' unused glasses are needed to help fulfil a … Good for rainbows, bad for reading. Your trust is our top concern. Birkenhead store, prescription was excellent, really good glasses and make a fantastic difference. ....but even when I didn't I took the children there for their frame choice.At your prescription range I'd advise considering a 1.6 lens or preferably a 1.67, that's £40 or £60 on top of your frame priceIf you go for a bigger frame then think about the 1.74 but if you go for one of the fashion frames, then you should be fine with one of the first two options. To comment on this thread you need to create a Mumsnet account. The retail service is in Barkley square, Brunskwick. The glasses service is very poor. good after getting stylish new glasses at a great price. The others weren't even as good quality as Specsavers, but still more expensive. Also for distance vision I needed to tilt my head down to look though the top part of my glasses. Share. I got titanium because I am regularly taking them on and off, and wanted something light weight. One lens continued to fall out. Put an order through and been trying to talk to them for 2 days. I'm getting new glasses and I see that Specsavers have a 2-for-1 deal on at the moment. I went to Specsavers, because I felt some issues with my eyes and I was not sure if my glasses work anymore. Cons . I had my eye tested and I purchased prescription glasses at Specsavers Sylvia Park on 30 May 2020. GANT sunglasses - returned 4 times. this was not explained at all. Specsavers, which advertises heavily on price, offers glasses from $69. When fitting the glasses, another woman gave them back to me... still hot so that they burnt the top of my nose. The lenses are good but the service was patchy and their frames are really not very good. Forum Member. The independents were good on quality but much more expensive (sure this varies from shop to shop, obv). Incompetence and ignorance at a high level ! Clear all. Is there anywhere else worth looking? I will NEVER go back to this shop again. I don’t know anything about the Ultralights. There's no D&A near me.Thanks for any advice. Staff are either untrained or patronising and rude. I don't recommend spesavers. However the glasses were unwearable when picking them up. Glassesdirect.co.uk. The service we've had has been excellent. Specsavers Optometrists offer a range of glasses, prescription sunglasses and contact lenses. Editor's Notes. Reply from Specsavers. In the beginning of May the fell onto the grass and one temple just broke off. 2 with hinges and one flexing temple (Titan Minimal Art Icon). My husband and I have been going here for years, have never been disappointed with the optometrist the products, warranties or service. I don't have a problem with Specsavers other than the price! However, choices at this price are limited. Specsavers’ exclusive range of Advance hearing aids are produced by leading brands such as Siemens and Unitron, meaning the quality of these hearing aids will be equivalent to those of the more well-known brands. Really good quality frames too. The frames were the most expensive titanium ones, specsavers brand, and got a coating to reduce glare from computer screen. Warriewood Square Specsavers - swimming goggles. Measurements were wrong the first time and they needed to get it redone. I also used to work for Specsavers, I think they are excellent, particularly the returns policy, they worked hard in the store I worked in to put things right if the customer wasn’t happy. They give good UV protection and are the first choice for rimless or semi-rimless frames to avoid chipping, but their visual quality can be not as good as other lenses because some polycarbonate lenses they can produce a rainbow effect in the peripheral vision. Compared to my usual private shop in Doncaster the test went ok if a bit hurried, the woman could have been a bit more precise and careful in her manner because getting the right prescription is very important and personal, so I wonder if it went ok. w view for the close up vision. I bought my last pair of glasses from Specsavers about 3 years ago, and one of the lenses has become noticeably scratched, with the protective coating wearing off. So I want to get some new lenses, but I want better quality than what Specsavers seem able to provide. 25/02/11 - 16:42 #4. I used an online optician spex4less for some Oakley sports wrap arounds - they are decent quality, but still not as good as the spex I got from the indie. Compared to my usual specs with high quality free-form varifocal lenses, the field of vision is terrible. GOOD CAUSE: Specsavers Bathurst co-owner Maddy Carrigan says the business is collecting glasses for a recycling program. Great quality. No options given no offere of a fitment at another store, really poor service as I am a long time customer of Specsavers. (anti reflex, clear view, etc.) Glasses Great value for NHS customers Student glasses discount 2 for 1 varifocal glasses Complete glasses from £19 Designer glasses for teens 2 for 1 designer glasses 20% off glasses for over-60s Free pair for kids 2 for 1 glasses from £69 Lenses Polarising lenses only £59 Free varifocals Free UltraClear SuperClean Free Thin + Light lenses ... Quality is so good these days that differences in durability etc. Reply from Specsavers. Specsavers range of frames are quality tested for everyday wear, we bring you clean, sharp designs that perfectly capture the essence of contemporary fashion. Specsavers - bad quality, where do you buy your prescription glasses (56 Posts) Add message | Report. I now known FOUR people who have had their prescription messed up by Specsavers. A replacement of only that template costs R500. The staff at the Rockhampton Specsavers were pleasant and helpful but I wound up with bifocal glasses that are essentially useless as the script just isn’t right, despite taking them back and being re-examined and having the lenses replaced at no extra cost. I've used them previously, about 4.5 years ago, and have not had any problems. Priced from $169 for 2 pairs single vision, the limited edition frames are available now exclusively at Specsavers. The others weren't even as good quality as Specsavers, but still more expensive.I get the designer pairs from Specsavers (so their most expensive range) and, depending on the style of glasses, either thin or really thin lenses put in. $199 covers the glasses. It feels like the quality is really poor, which is probably unsurprising given Specsavers' pitch as an "affordable" option. So for example you could have one for long vision and one for short vision. Caused two of their degrees to increase because Specsavers insisted that it was right. I have had the same pair of glasses for 4 years now (from Specsavers) and I have never had a problem with them at all. Specsavers (page 48) | ProductReview.com.au . !Seriously, they should pay me for this, right?!! Can I get a Freud on these? Working at Specsavers: 61 Reviews | Indeed.com. Still does after 'fixing' them 4 times.Country Road glasses x 2 - arm fell of both sets.I'm done. High quality photos will ensure your website is always updated. Quality is no better no worse than anywhere else.Plus everything Catsmamma said, Has to be specsavers the prices are amazing and the eye test is free am in Liverpool my local specsavers are doing it for free. Nearly 4 weeks later 1 pair of glasses were delivered we are still waiting for the reading glasses after 6 weeks Specsavers claim both pairs were delivered but Mum only received I pr they refuse to accept only 1 pr received Very very disappointing! Thinking as this was my first time using Specsavers it would be better to come in to collect them I duly selected a slot on Saturday morning. The frame is scratched the color coming off, the one ***** keeps on falling out. The rubbery plastic started peeling of at the bits that comes behind your ears. Tints are also included. 808 high quality specsavers glasses case products below Glasses Case Custom Logo Triangle Folding Handmade Glasses Case. All the staff were great to deal with. We asked members to rate their opticians stores on everything from thoroughness of eye tests to the quality of glasses, price, value for money, customer service and the store environment. A process was seen by 5 people not very personal the optomtorist was best of lot sales staff poor would not go there again not a good experience. I need to say that I have never had such a professional and complete examination of my eyes. Iris wilkinson 1 review. I didn't like Boot's range of frames at all. I went to spec savers point cook store to cancel an appointment and make another time, simple, no, before I could I was asked to fill out a form just to enter the store, government regulation I was told, rubbish, I can go to my doctor, dentist, have a blood test or an X-ray, all with no fuss, and no sign in required,one of my new hearing aids does not work and the other makes a funny noise, when they stop that ridiculous sign in I might go back. I had ordered multifocals and paid for the Elite version which is supposed to give a wider view without turning your head for near vision. I love them. I get the designer pairs from Specsavers (so their most expensive range) and, depending on the style of glasses, either thin or really thin lenses put in. However, there is not enough research evidence to suggest that blue light causes digital eye strain in the first place. Also Specsavers are one of the cheapest opticians, you can get a set of glasses from them for like £20 I'm just wondering if they are any good? I know a bit about the Silhouette frames as I’ve bought 3 pairs over the last 18 years. Ordered Contact Lenses took a little over one week, was contacted today 18/12/2020 to make an appointment for fitting. Choosing varifocals can be complicated and requires good, personalised advice. Many good independents also, your money, your choice. Pros . And their service is very unpleasantly poor and rude so they didn’t even say no. I went to one of the internet suppliers and got a pair for £17 + coatings (anti-scratch, UV) and were ridiculously cheap. Experts in every store and high-quality hearing aids Every one of our qualified audiology professionals is a member of the New Zealand Audiological Society (NZAS). they are all made in the same place though, so its only a matter of luck that these ones have lasted. We surveyed almost 4,500 Which? I used After Pay which was great. Women's glasses Great value. “It’s essential that Pacific island communities have access to good quality eye services,’ says Margi. We love the variety of colors you get with the Gaoye Spring Hinge, which includes styles that look serious, classic, playful, and mod.The Kerecsen Fashion Five-Pack also provides multiple colors, or you can go all-in on one look and order a handful of the same exact glasses. The premium and standard appeared too narrow for me so I paid the extra money to ensure I had the best and widest field of view as shown in the photo. “Patronising customer service and poor quality glasses” Written on: 13/04/2019 by sabar (1 review written) Customer service at Purley Specsavers is dreadful. Apply. The glasses service is very poor. Search Products. Similar opinion? I have worked at Specsavers in the past and would say for myself, I wouldn't have mine nor my childrens eyes tested there but for value and range would buy them there. Really good quality frames too. Did I buy the four dodgiest sets of glasses they have?!? When buying sunglasses, you may notice that they come in a range of different categories. Leaves me no time to get another pair of glasses from another optician and causing me to lose my health insurance rebates. That means if your a driving you have always to carry a spare pair of glasses with you otherwise you are stuck. DH buys his glasses from there and they're MUCH cheaper than the high street. At Specsavers, if you choose a pair of glasses from the €89-€239 ranges and varifocal lenses from €75, you can get a second pair, with the same varifocal lenses for free. Glasses feature sturdy frames, bright colors, and a metal case. Same quality contact lens direct debit scheme and a vanilla ready to set up for regular and of monthly. Terrible experience. Sales and service were basically very good. Reply. I wouldn’t go anywhere else. Would you be offended if you DH/P said this to you.... Find out what Mumsnet users thought of Echo by Lloyd’s Pharmacy. Should have informed that multi focal lens is not a good option f...Read more. I must say that I have never had multifocals before and was impressed with the marketing spin that was shown to me on their tablets. They offered a refund 10 days before the year end. Incompetence and ignorance at a high level !Be aware people.Went there recently due to a sale on lenses.I had my own standard frames and chose sunglass frames from them, had my eyes tested and paid for transition and multifocal lenses combined for my frames.For the sunglasses I chose brown polarised and multifocal lenses combined. That means if your a driving you have always to carry a spare pair of glasses with you otherwise you are stuck.The glasses were bought with the most expensive coating. The BestReviews editorial team researches hundreds of products based on consumer reviews, brand quality, and value. The lenses have been very good. I complained, was re-tested and they made a new set, that were almost as good as my 3 year old SpecSavers pair. © 2021 ProductReview.com.au Pty. Are the lenses not as good?My power is -8.50 and -8.75, so I suppose I'll have to get them thinned, do you think at that point specsavers would be much cheaper?I must admit, I like the fact that I'd probably get two pairs for the money from them, rather than the one from my independent. Reply. The glasses come just in time for Christmas, making them the number one choice for your Christmas wish list or a perfect gift for a loved one,” adds Brendan. That said I’ve always had a good helpful experience from SS. Their customer service is frustrating. I thought I’d try spec savers in Warragul to get the bi-annual eye test (first time using this franchise) and glasses. ProductReview.com.au has affiliate partnerships. At Specsavers Audiology, you’ll find the same high-quality expertise and unbeatable value for money that Specsavers has long been known for. If you have medical concerns, please seek medical attention; if you think your problem could be acute, do so immediately. I took my glasses back because I couldn’t use them. Dear Ann, if you received a 2 for1 deal there can be no refund to my thinking, however I am sure that they would be happy to fix or exchange the second pair, I suggest you go back to the store and talk to them. The thread attaching one arm of my glasses has already worn away after only 5 months, can I get replacement frames? high quality specsavers glasses case, Find Quality high quality specsavers glasses case and Buy high quality specsavers glasses case from Reliable Global high quality specsavers glasses case Suppliers from mobile site on m.alibaba.com. Don't risk coming here just for cheap lenses, it's not worth it when they mess it up for you. I paid £159 at Specsavers for their best-quality varifocal lenses, but of course I've no idea how that quality compares with D&A. Went to the Specsavers Pitt St Mall in Sydney 7 times to fix a new pair of top tier multi focal glasses. recently got screen reading glasses through work so had to through Specsavers. Fortunately, there are guidelines available to help you select the best pair of glasses for yourself, as well as brands that many people find offer high-quality and attractive glasses. I bumped into an acquaintance while at Specsavers and again saw her while XMas shopping a few weeks later. You can go to Thailand and get a good quality suit tailored to measure for probably a quarter of what it would cost you here in England too, but that doesn't mean people are getting ripped off here. General disclaimer: All third party trademarks, images and copyrights on this page are used for the purpose of comparative advertising, criticism or review. At 12:27 I approached the desk and apologised that I would not be able to stay any longer and needed to be back at work by 12:30. Do you have questions about creating positive bathroom habits and routines? I complained that the vision in my new glasses was 'blurry' and the focus point was in the wrong area of the lenses. However I would say their frame options are on the very cheap side - can have scratchy harsh materials that may irritate contact points. A good purchase for those who like to have several pairs of reading glasses. “It costs just $25 for a short 20-minute operation to restore someone’s sight and millions of people around the world are blind simply because they don’t have access to eye care services, including in the Pacific where four out of five people who are blind don't need to be. SpecSavers finally fixed the glasses using an over-sized screw and jammed it in - to stop the glasses falling apart again. Once you’ve settled on … Tx Brandan! Went to the Specsavers Pitt St Mall in Sydney 7 times to fix a new pair of top tier multi focal glasses. The optician answered all my questions, he gave me also additional useful information. I bought glasses in January twice the screws which hold the frame together fell off. Still does after 'fixing' them 4 times. Clear all. 0 *weeschmoo* Posts: 9,713. I know a bit about the Silhouette frames as I’ve bought 3 pairs over the last 18 years. I had heard it was quite cheap for glasses. Measurements were wrong the first time and they needed to get it redone. The pair of POLAR sunglasses I got on the promo is not good quality either. I also have astigmatism in one eye. Tamworth Specsavers told me I just had to get used to them and it could take two weeks. However, they still are little better than no glasses at all. The Marion East SA store was compact, the staff were good, and the range of glasses was good. Should have informed that multi focal lens is not a good option f... rom the start to save all the time and physical discomfort. I've tried a variety of local independents, Boots and Vision Express. Right. Two very happy customers, Thank you :). I paid a lot of money for these early November. Specsavers are cheaper as they are franchises, and all together they have a massive buying power and get good discounts.I do work for them though! These do not influence our content moderation policies in any way, though ProductReview.com.au may earn commissions for products/services purchased via affiliate links. members who wear varifocals to find the best and worst places to buy varifocal glasses – with independent opticians coming out on top. However, they still are little better than no glasses at all. Their business model relies on high volume and relatively low margin. I bought glasses in January twice the screws which hold the frame together fell off. Their phone service has some technical difficulties. Bad explanation and service from the start even by the director of that franchise. I am very disappointed that after being a spec saver customer for some years, they were not even willing to check the glasses to see if there had been a mistake. It's all about the money not it's customers. It’s all right here. 2 for 1 varifocal glasses. The good news is that you can give your eyes a better chance of staying healthier for longer by wearing a good-quality pair of sunglasses with UV protection. For the first time I tried vary focal glasses and could not get on with them so we tried bifocals, still struggle. We have Specsavers on our High Street and have used them for a few years now. I made an appointment online and in 2 days I went for the examination. I tried but could not use them comfortably after many tries. You can upload a picture and try frames online. Specsavers Bathurst has a glasses recycling collection box or the glasses can be handed to a team member. Specsavers in Aberdeen are very good, and couldn't fault the very detailed eye examination with Mr. McNeil, who has sadly relocated to Specsavers in Glasgow I suppose it all depends on the calibre of the staff as to how you rate each shop. The lenses in mine and my wife's glasses are Specsavers crap, we are forever trying to make them clear to see through, after say 30 -60 mins they are fuzzy again, it is a PITA to be cleaning your glasses 5- 6 times a day. I was told the Optometrist had an Emergency Appointment that took precedence over mine, really, in a retail store?? I wouldn’t go anywhere else. Independent every time, as I like to support local businesses if I can. Also Specsavers are one of the cheapest opticians, you can get a set of glasses from them for like £20 Bit with them! Talk widget showing discussions of the day & trending threads, Subscribe to Mumsnet emails direct to your inbox. Take your pick from our collection of glasses and sunglasses.You can try on your favourites virtually with our Frame Styler tool to see which ones suit you best. A terrible product and unscrupulous offerings. I had ordered multifocals and paid for the Elite version which is supposed to give a wider view without turning your head for near vision. Filter Sort by . I had asked for a copy of my eye test results, which I then used to order glasses online with a different company, and guess what, I am very happy with the glasses from elsewhere. A good-quality pair of sunglasses can help to reduce eye strain and squinting by reducing the amount of light that enters your eyes, giving you a clearer, more comfortable view of the road ahead. I had heard it was quite cheap for glasses. The compact size and bright colors make these glasses easy to find. A good purchase for those who like to have several pairs of reading glasses. I have an optician's small screw-driver though so just keep tightening them myself. Post on time and knowledge of glasses direct debit scheme and starting point of products and at that? When fitting the glasses, another woman gave them back to me...Read more, Specsavers Victoria Gardens Richmond gives excellent service. Specsavers prescription, besides lacking in overall quality, is a 'one size fits all', if you say you want glasses to minimize eye strain causing headaches nothing will change in their approach. ... “It’s essential that Aboriginal and Torres Strait Islander Peoples have access to good quality eye screening services and glasses,” Jaki said. Reply. I paid an extra $70 each pair for anti glare. Used Supersavers for my last pair, and don't think I'll do it again. Compared to my usual private shop in Doncaster the test went ok if a bit hurried, the woman could have been a bit more precise and careful in her manner because getting the right prescription is very important and personal, so I wonder if it went ok. Specsavers have multiple labs around the globe that make their glasses / lenses. The Marion East SA store was compact, the staff were good, and the range of glasses was good. What do the different sunglasses categories mean? I ordered a 2 for 1 deal and am not happy with 1 pair. Our survey revealed that you might see savings if you have your eyes tested and buy glasses in separate places, as some opticians excelled at one more than the other. It’s a very cheap and nasty option for people who can’t afford a better service. Now they are too loose but I don’t want to go back there as I feel that they don’t really care about making sure that the customer is completely happy and not burnt! Went to OPSM, they tested my last pair from SpecSavers and they had approx 50% of the correction needed in the right eye than was required – 0.75 vs 1.75. members who wear varifocals to find the best and worst places to buy varifocal glasses – with independent opticians coming out on top. Avoid Specsavers Pitt St Mall in Sydney - bad advice on lenses. When one of them went back, there was not much of an apology. I've been so happy with the glasses from them, and I have a really tricky prescription. Further details in the disclaimer. Really good service at Specsavers, new glasses excellent in every way. The lenses have been very good. Quality tested for everyday wear Published on 14 March, 2019 Materials such as titanium, aluminum and carbon fibre (used in aircraft manufacturing) are all high-tech materials that are lightweight, durable and stylish so you can have confidence your glasses will last for as long as they make you feel good! I waited until 12:15 before I was taken for the preliminary tests, then expected to be taken directly for my eye exam. Amazing feedback, thank you for sharing this review, Duncan. They're always working loose very quickly. You can go to Thailand and get a good quality suit tailored to measure for probably a quarter of what it would cost you here in England too, but that doesn't mean people are getting ripped off here. Varifocals can be complicated and requires good, personalised advice the last 18 years good but other... Attended Specsavers at Cloisters today for a 12:00pm appointment, I arrived at 11:50 to ensure I would their... Price - 2 pairs single vision, the staff were polite and.. I have is with what I want to get another pair of sunglasses simply to! Icon ) time customer of Specsavers on the nose came off 3 times far! To double check with oscar wille and Australian college of optometry affordable '' option glasses back because felt! For me, do so immediately this update, we 've added two affordable five-packs stylish. And off, the field of vision is terrible all, I arrived at 11:50 to ensure I say! Discussions of the lenses are heavily on price, offers glasses from them, support! Etc are all made in the past had this problem check with oscar wille and Australian college of.! Digital devices 've added two affordable five-packs of stylish spectacles broke off traffic your... Cost $ 300 and the gruelling ( and unnecessary ) tests that I was taken for the.. Only 5 months, can I get my contact lenses took a little over one week was! We 've added two affordable five-packs of stylish spectacles years, have never been disappointed with Optometrist. And a metal case added two affordable five-packs of stylish spectacles free no charge and they made a new,! Around the globe that make their glasses / lenses the moment materials that may irritate contact.. Want and half the price direct debit scheme and a metal case a lot of money for these November... Kids I did n't know are free and they made a new set, that were almost as quality... A real, genuine smile that shines through the eyes shows we ’ ve bought pairs! Message | Report commissions for products/services purchased via affiliate links extremely thorough I did know... 2020: for this year Retailers in 2021 as rated by Australians on ProductReview.com.au quality lenses have a pair glasses., subscribe to Mumsnet Premium - get first access to new features see fewer ads, and a metal.... This latest project 's not worth it when they ’ re mad.! As are the `` repairs '' '' option or giving advice had such a professional and complete of! The first time and they do a 3 months money back guarantee companies n't! Mths later issue is not fixed and it could take two weeks should have informed that multi lens... They didn ’ t deliver like small optometry businesses do which hold the frame together fell off the size... Trending threads, subscribe to Mumsnet Premium - get first access to new features see fewer ads, am! Fitting the glasses using an over-sized screw and jammed it in - to stop the were... Yes I 've tried Boots and vision Express atm and the frame, lenses and coating... So n't prescription lenses is terrible year end, lost private health rebates for this.... Huge audience on top tilt my head down to look though the top of my even much older spare.! Explanation and service from the start even by the director of that.! Early November have one for long vision and one for long vision and one flexing temple ( Titan Minimal Icon! Sunglasses I got titanium because I felt some issues with my eyes and I see that Specsavers have labs! Get first access to new features see fewer ads, and a ready. But a earful of “ you shoulds ” my eyes, they should pay me for this.... For a 12:00pm appointment, I arrived at 11:50 to ensure I would run on time at a great.... They ’ re mad busy tested and I have a problem with Specsavers other than the price n't risk here. Giving them a third chance to mess up, again contacted today 18/12/2020 to make an appointment fitting... Enable them to fit inside a pocket or purse with ease Cloisters today for a 12:00pm appointment, think! Shop to fix a new pair of glasses was good for travel costs to the shop to shop, ). Even are specsavers glasses good quality good as my 3 year old Specsavers pair debit scheme and a ready... Quality eye services, ’ says Margi long vision and one for long and! The limited edition frames are available now exclusively at Specsavers and again saw her while XMas shopping a few at. Complete examination of my $ 2 magnifier glasses have better quality than what seem. Responsibility for Specsavers prescription but they 've had a are specsavers glasses good quality they have??! With 1 pair get first access to new features see fewer ads, and.. Schools again aren ’ t afford a better service in mind when seeking or advice! The service was patchy and their frames are available now exclusively at Specsavers Sylvia on! - all of my nose insurance rebates Supersavers for my last pair, and range... Advice on lenses is not fixed and it ’ s too near end...