In whose commercial world is this acceptable business practice? Copyright © 1995-2020 eBay Inc. All Rights Reserved. Discover phone numbers, directions, web links & more with the White Pages® If you change your address or phone number, or set up a new email address, make sure to update your contact details on your eBay account. Top brands, low prices & free shipping on many items. Australian Border Force told me over the phone that the unpaid taxes on the item was close to an extra $1000 and I was told by Canon Australia that the camera lens was 19 years old and no parts available anywhere in the world to repair it if it arrived broken, damaged, or faulty. I have no idea at this time if the access was accidental or not but either way it should not be possible. If you didn't get your item, you're covered under eBay Money Back Guarantee. To start the resolution process, please tell us what your problem is: I bought an item. 1 min article; Contacting a buyer or bidder. To report a fake email, forward it as an attachment to spoof@ebay.com. I intend to close my eBay account permanently after this and wish to warn others to avoid using eBay as they are extremely dishonest and unethical. Instead my dispute was never dealt with and I kept receiving untrue emails from EBay Australia and it’s Filipino employees stating that the case had been decided in favour of the seller and that my money would not be refunded to me. Once your account is set up, you can buy, sell and enjoy all the benefits of being an eBay member. They appear to make up their own rules as they go and reward dishonest sellers by allowing them to remain selling as they pay higher below standard fees. In fact, during an online chat regarding the now closed case, I was told a hold should have been placed on this case to prevent escalation to refund. They appear to intentially cook seller metrics on seller performance so sellers pay additional 'below standard' fees then will not correct it. Don't share the phone number with others. eBay Australia is basically a shop front operating from a registered office in Sydney. 1 min article; Contacting a buyer or bidder. The item - a 600mm Canon Series 1 camera lens was purchased on eBay from a seller in the United States of America and paid for via Ebay’s checkout system. If you change your address or phone number, or set up a new email address, make sure to update your contact details on your eBay account. Be suspicious of any unusual request for your personal or financial information by email or phone. The parent company of eBay is based in San Jose, California, where my payment went directly to. Ebay’s checkout system completely bypassed Paypal and therefore had no 90 day Paypal Buyer Protection. Your username or user ID is the unique name you chose when you created your eBay account. They offer no real reason as to there actions. On 2 May I sold an item to a buyer in Canada. Most of the operations handled from this eBay AU corporate headquarter. In the meantime, the item has left Australia and arrived in Canada. We'll make sure you either receive the item you ordered, or get your money back. The buyer also lodged a claim for refund on that date. Why?? If I had of known that this content was readily accessible on eBay, I would have NEVER let them have access to it! After this I did some research and found that eBay does nothing about the continual disgusting breaches of their own policies! Search "contact eBay," and you will find a telephone number for customer service: 1-866-540-3229. Choose "Contact eBay" You will then have a choice of three tabs "Buying", "Selling" and "My Account" Hover over "Selling" and a … Contacting a seller | eBay 559622864432 a586b04b-ff15-4839-81cb-be49f1f76d3e:176b9cc1b6d 19997 eBay does not employ many workers in Australia and operates on a shoestring basis using overseas scab labour. Getting help on eBay. Once you're signed in, we can personalise your shopping experience and show you items you might like based on your interests. I have checked the eBay website and this content violates eBay’s own policy on adult content.I have also checked the on-line eBay forums and apparently there are literally thousands of these types of items listed on eBay. Buy & sell electronics, cars, clothes, collectibles & more on eBay, the world's online marketplace. This phone number is eBay's Best Phone Number because 299,406 customers like you used this contact information over the last 18 months and gave us feedback. Ask eBay members . The safety of your personal data is our top priority, so we take a number of measures to protect your account. This helps us show you the most relevant items in the correct currency and language. eBay have no regulation or transparent complaints handling system nor do they appear to hold their staff accountable for inconsistent advice and going against online disclosed policies. How you contact a seller on eBay depends on whether you've already bought an item from them or not. We the seller have neither the item, the ability to get it back nor to be paid the money for the sale. If you think someone is trying to take over your account – or already has – we'll work with you to secure it. View cart for details. eBay has 25 million sellers and a total of 170 million users (buyers and sellers). Because I also have other international buyers who have requested refunds due to non delivery as their items are waiting for flights, I have requested a hold be placed on these cases to prevent automatic escalation to refund. They single out individual sellers that do the right thing only because they're making sales and paying less fees. Contact Government Relations. eBay Australia can be contacted on the following number (obtained from PayPal, just incase they change it again just call PayPal ) 1800 322 928 Report Inappropriate Content (195,138 Views) If you have questions about something you are selling or sold visit seller help section: www.ebay.com/seller-help You'll also lose your Feedback, as well as your purchase and sales history. You can contact eBay customer support on the phone at 1-866-961-9253 or for tech support at 1-866-961-9253. Once escalated, a dispute is normally reduced in two days. You can also chat with us. Unimpressed with eBay Australia's team member standards: professionalism, integrity, honesty, knowledge, overcharging and competence. Contact us. All their telephone calls to Customer Support are diverted to other countries that include USA, Ireland, Columbia, and the bulk of the calls to The Phillipines where they have cheap scab labour. Whether you've simply forgotten your password and need to reset it, or want to make a change for security reasons, it's easy to change your eBay password. They appear to engage in criminal activity but worse of all because they're unregulated there's nothing you can do and, they know it. To sign up for an eBay account all you need is your email address. Relevant items in the members area, select find contact information by setting up.... Payments are transferred offshore to Switzerland so eBay does not pay taxes 're signed in, we personalise., which many of you have been rated by the other eBay users they ’ ve spoken with the about! A power seller for over 10 years because of ebay phone number australia operations handled from this content so I not... 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