Front desk receptionists usually act as gatekeepers for an office. Experience in managing all facets of front office administration, including handling multi-line phone systems, managing schedules, and maintaining reception and waiting areas. Writing a great Front Desk Receptionist resume is an important step in your job search journey. Common Sense Media's unbiased ratings are created by expert reviewers and aren't influenced by the product's creators or by any of our funders, affiliates, or partners. Your purchase helps us remain independent and ad-free. Sometimes they have to work with other employees at the front desk to handle a difficult problem. Learn the secrets to win the job with our Job Search Handbook! Characters arrive at the motel after being beaten up by loan sharks or fleeing an ICE raid. A great hotel front desk agent CV features a standout header, a compelling summary statement, an up-to-date skill set, relevant experience, and a high school diploma or equivalent education. If you did not work in those specific jobs, don’t worry — all hospitality jobs require the same customer service skill sets, so you will still be able to learn from this resume example. Like work experience and education — if you don’t include certifications in education the way a front desk receptionist resume sample typically does — your certifications section should be in reverse chronological order. It is acceptable to include partial information if you attended college but didn’t graduate, though. What should your education section look like in a front desk receptionist resume? A Front Desk Clerk represents the first point of contact with the clients of a business, hotel or doctor’s office. Related: Administrative Support,Office Management. NOW Limited is not affiliated to these companies. Refugee kids find new life in nuanced, relatable sequel. Detail-oriented and possesses strong interpersonal organizational and time management skills. Post now on job boards. Thank you for your support. Can she use her love of writing, even though English isn't her first language, to help her family, friends, and the immigrants pursue their dreams? If you chose to provide an email address, it will only be used to contact you about your comment. As you begin to write your resume, keep everything you have learned in mind. Families can talk about how Front Desk deals with immigration, racism, poverty, bullying, and violence. Front Desk Summary and Study Guide Thanks for exploring this SuperSummary Study Guide of “Front Desk” by Kelly Yang. You may notice the front desk receptionist resume sample doesn’t include any hobbies. Summary. You're never too young to make a difference in someone's life. You cannot rely on spellcheck programs to catch all errors, and leaving them in your resume affects its professionalism. Heavily revolves around economic disadvantages of immigrants and minorities in America, such as unfair wages, poor working conditions, lack of health insurance. Create My Resume We're updating our reviews to better highlight authentic stories and accurate, diverse representations. Jason gets bullied at school. 1. Chapters 27-40. Answer the telephone calls in a professional and courteous manner within minimum rings. You can also scatter your digital skills throughout your accomplishments in the work experience section. Sometimes you have to take matters into your own hands and do what's right. Experience: 12 yrs 11 mo. How Technology Is Reshaping Democracy and Our Lives, Get fun, free Holiday Gratitude activities from Wide Open School, Online Playdates, Game Nights, and Other Ways to Socialize at a Distance, Keeping Kids Motivated for Online Learning, Inspirational story based on the author's life, stories that promote tolerance and diversity, Books with Asian and Asian American Characters, Kids' Books About the Immigrant Experience. “Your resume must contain keywords employers are looking for, and demonstrate the value you bring through accomplishments.”. Moving onto the skills list, the applicant continues to draw attention to her abilities that a hiring manager will want to see, such as customer service knowhow, attention to details and familiarity with office tasks. Front Desk Agents usually work in the hospitality industry where they greet guests and help them accommodate. Mia understands that jeans are a status symbol among kids at school. Talk about the various kinds of diversity in the novel. Chapters 13-26. Main responsibilities described in Front Desk Agent resume samples are coordinating room assignments, processing arrivals and departures, handling luggage, and solving complaints. Parents need to know that Kelly Yang's Front Desk is a powerful, moving tale about 10-year-old Mia Tang and her parents, who live and work at the Calivista Motel in California during the early 1990s. Mia Tang and her parents live and work at the Calivista Motel in Anaheim, California. Searching for streaming and purchasing options ... Common Sense is a nonprofit organization. Excellent verbal and written communication skills with the ability to communicate effectively and professionally with all staff management and clients. Like the front desk receptionist resume sample, list your education with the most recent degree first, including the school’s name and location and the degree you earned for each listing. What is the best way to include digital skills on a front desk receptionist resume? Treat people with kindness and never judge someone by the color of their skin. Important Quotes. Your hobbies and interests almost never intersect with your career, which is the only time you should list the information on your resume. Why are these important character strengths? They'll also learn about grammar, spelling, punctuation, vocabulary. Tightwad." Lupe helps her realize she isn't alone. There's also one use each of "bull" and "bastard.". It is also beneficial the applicant has worked in different types of businesses, which displays her ability to adjust to new settings and shows she is able to tackle a front desk in any type of business. Front Desk. Mr. Yao is greedy. Experience: 12 yrs 11 mo. More importantly, I believe that Front Desk will be a book that will mean a lot to others - immigrants of all ages, children, adults, parents. Characters arrive at the motel after being beaten up by loan sharks or fleeing an ICE raid. What's different today? The summary statement, which begins the resume, is the first chance to catch the hiring manager’s attention. Specializes at creating a friendly and receptive office environment. Our ratings are based on child development best practices. respondents were able to get hired with Resume-Now's help. She doesn’t live in a house like her friends. Additionally, a front desk agent will manage and update information regarding room availability, rates, and available amenities. You may also be responsible for training and managing other administrative assistants, so mentioning past leadership experience is a good idea. Handled company correspondence, phones and email, and responded to customers, Assisted in facilitating shipments, received and processed billing information, Completed scheduling duties and organized phone calls and appointments, Managed and monitored inventory of office supplies and tools, ordered new supplies when necessary, Recorded customer financial and shipping information, updated company database, retrieved information and relayed to management, Handled scheduling for executives and salesman, organized customer meetings and appointments, Completed scheduling duties including client appointments, conference calls, company meetings and travel arrangements, Managed company correspondence including fielding phone calls and responding to emails, Provided customer service and support, responded to customer inquiries and questions, resolved customer problems. Character Analysis. How do these issues affect the characters? We display the minimum age for which content is developmentally appropriate. . What should you do to make sure your front desk receptionist resume makes it past an ATS? Hank becomes a great friend and protector to the Tangs. Even so, it might be better suited for your experience section, especially if you don’t have any paid experience yet. 100 Broadway LaneNew Parkland, CA, 91010Cell: (555) 987-1234email@example.com. This book is amazing! Hotel Front Desk Agent @ Best Western. Why do you think Kelly Yang decided to write a story that mirrors her own life? Hired by the rich, coal-hearted Mr. Yao, the family works bone-numbing hours cleaning rooms, fixing problems, and managing the front desk. Front Desk Agent @ Comfort Inn. It can be easy to find these jobs, but if you want to land a good position with a worthy company, you have to show you have what it takes. How do you write about hobbies on your resume? Summary: Friendly and prompt Front Desk Agent with good hands in using phone, computer and office equipment. Themes. For example, if the job description mentions Microsoft Office, use that phrase instead of simply stating that you understand word processing software. Some companies use applicant tracking systems to search for keywords in resumes before sending them to a real person. It's full of empathy, compassion, and the goodness of people and their actions. Another character gets beaten up by robbers. Immigrant kid tackles racism, bullying in powerful tale. Do you know the story of how -- and why -- your family, or your ancestors, came to America? A drunk man grabs her by her shirt. A front desk receptionist is the face of a business, so hiring managers want to know you are a dedicated professional who focuses on accuracy in everything you do. However, if you volunteer at the front desk of a dog shelter, it shows you have experience. Join now. No one is perfect -- that's what gives you character. Kelly Yang is the New York Times bestselling, award-winning author of FRONT DESK, winner of the 2019 Asian Pacific American Award for Children's Literature, PARACHUTES (forthcoming YA debut novel, May 2020, Harpercollins) and THREE KEYS (Front Desk Sequel, Sept 2020, Scholastic). Front Desk is testament to how a great story can grab you by the heart and never quite let go. In the beginning, a drunk man breaks in and says, "damn", s... Inspiring, educational immigrant story told in free verse. Follow the best practices. Sisters search for hope in heartbreaking coming-of-age tale. Other times, they have to communicate with people in different departments within the hotel—including parking, housekeeping, and management—to ensure that guests are satisfied with their stay. Your privacy is important to us. The applicant in the front desk receptionist resume sample did a good job focusing the resume on relevant information. No matter what, never lie when writing your education section. Chapters 54-67. Mistakes are sometimes opportunities for growth that we can't see right away. Experience: 12 yrs 5 mo. Symbols & Motifs. 3. A hiring manager can read through this resume and easily see how qualified the applicant is for the job. They allow access to other employees, answer phones, transfer calls, schedule appointments, answer questions, give directions and manage the flow of traffic in the office. As Mia's grasp of the English language grows and she uses her love of writing to change people's lives, kids will see that you're never too young to fight for what's right and make a difference. Professional Summary Energetic Front Desk Receptionist who can provide efficient, organized and friendly secretarial support. The resume above covers a person who worked as a front desk clerk and hotel bellhop. Calculation was made based on average annual pay (pre-tax) and how much faster, in Write a Front Desk Resume Objective or Summary. She wasted no time getting into her skills and explaining why she is good at the job and how she has had experience to make her proficient in the many tasks a front desk receptionist must handle. The star rating reflects overall quality. Adept at balancing multiple tasks with a friendly, courteous demeanor. The strongest samples resumes for Hotel Front Desk Agents list duties such as: making reservations, greeting guests, taking phone calls, handling correspondence, managing check-in operations, and answering to inquiries. Insults include "Chinese doughboy," "ugly-nese," "idiot," "moron," "loser," and "Mr. Avoid providing dates unless you are a recent graduate — the interviewer isn’t likely to pay attention to it anyway. She notes many different duties a front desk clerk must be able to deal with, explaining how she handled them in various positions in the past. If they don’t find something that stands out and makes the candidate someone they want to know more about, they will simply pass an application by. They welcome and orient new guests and issue room keys. See our. Chapters 41-53. A former motel guest threatens Mia. Front Desk Agent Resume Examples. In the experience section, the applicant is able to provide some great examples of how she has put her skills to use. However, if you want to get the most out of your resume, think about it on a deeper level. Through showcasing your skills and abilities in an organized and well-written resume, you can catch the eye of a hiring manager and stand out from the crowd. Education is not as big of an interest for hiring managers. You may also want to include a headline or summary statement that clearly communicates your goals and qualifications. 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